Functieomschrijving

In this position you will be focusing on securing business and develop the right mix of customer-cargo-corridor to fill the ships with the most profitable cargo.

You will be managing all irregular, spot, lost and new customers.
Your sales efforts will primarily be by phone and email - not by customer visits.
Your key task is to make irregular customers regular; your key source for genuine opportunities will be the marketing department. You will manage the selling process to external customers and be an integral part of the Inside Sales team managing client related initiatives.
You will ensure cross department communication & understanding.

Your main responsibilities will include but not be limited to:

• Identify ‘high potential’ customers and develop the relationship.
• Execute profitability analysis to enable market related response to rate inquiries. 
• Facilitate effective execution of, and follow-up on, client satisfaction surveys. 
• Perform general administrative sales work.
• Revenue & yield opportunity reviews. 
• Increase customer satisfaction & loyalty.

Functie eisen

You have a MBO/HBO diploma (sales, marketing, shipping).
You have a good business, market & customer understanding and be a Senior Sales Representative with 3 – 5 years working experience.
You can engage comfortable with customers over the phone. 
You are able to build long term relationships and capable of maximising the value of your customer portfolio. You can inspire, motivate, communicate & collaborate and thereby driving the necessary changes in process, organization and customer satisfaction.
For this position a PI-test can be part of the procedure.

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MellesConsult, Werving, Selectie en Detachering
Dorpsweg 90 - 92
3083 LE ROTTERDAM
Telefoon: (010) 299 95 08
Telefax: (010) 428 03 51
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